1700 Privacy Policy — User Data Protection
This policy explains how 1700 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia. Please read it carefully to understand your rights and the protections in place.
Data We Collect from You
When you use the 1700 platform, we collect several categories of information to enable our services to operate safely and efficiently. The types of data collected include:
Account Information
- Full name, date of birth, and identification number (for age and identity verification purposes).
- The email address and mobile number used during registration.
- Your chosen username and password (passwords are stored in encrypted form).
- Account update information you provide from time to time.
Payment Information
- Deposit and withdrawal transaction details in Malaysian Ringgit (MYR).
- The bank account holder name and account number registered for withdrawals.
- Payment records via local methods such as Boost, Touch 'n Go, and FPX banking.
- We do not store credit or debit card numbers directly — payment processing is handled by third-party payment gateways that have been verified for security.
Device & Usage Data
- Device type, operating system, smartphone model, and app version in use.
- IP address, approximate location, and browser information when accessing the website.
- Records of activity within the platform, including games played, bets placed, and session duration.
- Technical error logs used to detect and resolve platform issues.
How Your Data Is Used
All data collected by 1700 is used solely for legitimate purposes directly related to the provision of platform services. We use your information for the following:
- Account management: Processing registrations, verifying user identity, and enabling secure access to the platform.
- Transaction processing: Processing deposits and withdrawals in MYR accurately and preventing financial fraud.
- Customer support: Enables our team to assist you with technical issues, account enquiries, or payment concerns.
- Platform security: Detecting suspicious activity, preventing fraud, and protecting the security of all users.
- Service improvement: Analysing usage patterns to improve the user experience, interface, and mobile app performance.
- Legal compliance: Complying with applicable legal and regulatory obligations in Malaysia, including lawful requests from the authorities.
- Communications: Sending account-related notifications, security updates, and relevant promotional information (where you have opted in to receive them).
1700 will not use your data for any purpose beyond those stated above without first obtaining your consent.
Cookie Usage & Session Tracking
The 1700 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The cookies we use fall into several categories:
Essential Cookies
These cookies are required for core platform functions such as maintaining your login session, remembering language preferences, and ensuring security during navigation. Without them, the platform cannot function properly.
Analytical Cookies
These cookies help us understand how users interact with the platform — including the most frequently visited pages, session duration, and navigation patterns. This data is used in aggregate and does not identify any individual.
How to Manage Cookies
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality and your login experience. Continued use of the 1700 platform is considered consent to the use of cookies as described.
Data Storage, Security & Sharing
🔒 Storage & Security
Your personal data is stored on servers protected with SSL encryption and the latest industry-standard security measures. 1700 restricts access to personal data strictly to staff who require it to carry out their duties. Data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law.
🤝 Sharing with Third Parties
1700 does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share data with: (1) payment processors required to complete your MYR transactions; (2) technical service providers that support platform operations; (3) legal authorities where required under Malaysian law. All third parties are bound by strict confidentiality agreements.
Your Rights as a User
As a 1700 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to know what personal data we hold about you and how it is used. You may request a copy of your data via our support email.
- Right to Rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. For basic details such as your phone number or email address, you can update these directly through your account settings.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. However, we may need to retain certain data to fulfil legal obligations or resolve any outstanding claims.
- Right to Withdraw Consent: If you have consented to marketing communications, you may withdraw that consent at any time through the notification settings in your account.
- Right to Complain: If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the relevant data protection authority.
To exercise any of the rights above, please contact the 1700 support team via email: [email protected]. We will process your request within 14 working days.
Policy Updates & How to Contact Us
1700 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform improvements. Whenever material changes are made, users will be notified via in-account notifications or announcements on the website.
The effective date of the updated policy will be stated at the bottom of this page. Continued use of the 1700 platform after any changes are published will be considered acceptance of the updated policy.
We encourage you to review this page periodically, especially after receiving any notification of policy changes.
Effective date: January 2026. This policy applies to all users of the 1700 platform in Malaysia.
Your Data Is Safe with 1700
We are committed to keeping your information secure at all times. Register with full confidence knowing that your privacy is taken seriously by the 1700 platform. For any enquiries, our support team is here to help.