1700 Responsible Gaming — Take Care of Yourself, Enjoy the Game
1700 is committed to ensuring every user enjoys a healthy and balanced gaming experience. This page provides guidelines, self-control tools, and important information to help you play wisely.
1700's Commitment to Healthy Gaming
At 1700, we believe online entertainment should be fun and within your control — not a source of stress or financial strain. We take our social responsibility seriously and provide a range of tools to help users maintain full control over their gaming activity.
Responsible gaming means playing within your means, understanding the risks involved, and treating gaming purely as entertainment — not as a way to solve financial problems or emotional stress. 1700 fully supports this principle and has built it into the way our platform operates.
We encourage all users to read through this guide, make use of the available control tools, and seek help if they feel gaming is starting to have a negative impact on their lives.
Recognise the Signs of At-Risk Behaviour
One of the most important steps in responsible gaming is recognising the early signs when a hobby starts becoming a problem. Here are some warning signals to watch out for:
- Spending beyond your set budget.
- Borrowing money to keep playing.
- Selling personal belongings to fund gambling.
- Neglecting bills or financial obligations.
- Feeling restless or irritable when you're not playing.
- Gaming to escape from problems or emotional distress.
- Lying to family or friends about your gaming activity.
- Neglecting work, family, or social responsibilities.
- Playing much longer than originally planned.
- Constantly thinking about gaming even when you're not playing.
- Losing sleep or neglecting your physical needs because of gaming.
- Believing you can "win back" losses by continuing to play.
- Increasing bet amounts to get the same level of excitement.
- Being unable to stop playing even when you intend to.
If you recognise yourself in any of the signs above, we encourage you to use the available self-control tools or seek professional help.
Set Limits — Time, Budget & Self-Control
1700 provides self-control tools to help users manage their gaming activity more wisely. Here's a guide on how to use them effectively:
Daily Budget Limit
Before you start playing, decide on the maximum amount in MYR you're willing to spend in a single session or per day. Think of it as an entertainment expense — like buying a movie ticket or going out for dinner. Never exceed this limit, even if you're feeling lucky. Once you've hit it, stop playing.
Play Time Limits
Set a timer before you start playing. Short breaks every 30–60 minutes are strongly recommended — get up, stretch, drink some water, and do something else. This helps you stay focused and avoid impulsive decisions that can creep in during long gaming sessions.
Cooling-Off Period
If you feel you need a break from the platform for a few days or weeks, you can contact the 1700 support team to request a temporary account suspension. This cooling-off period gives you the space to regain perspective without any pressure to return.
Self-Exclusion
For those who need a longer break, 1700 offers a voluntary self-exclusion option. Once activated, your account will be blocked from all gaming activity for the designated period. This is a serious step that we fully support for anyone who feels it is needed for their own wellbeing.
Child & Minor Protection
1700 sets a minimum age requirement of 18 years old for all platform users. We take our responsibility to protect minors very seriously and apply multiple layers of verification to ensure our platform remains inaccessible to underage individuals.
All users are required to verify their age upon registration. Any account suspected of being owned or used by a minor will be blocked immediately without warning. The balance in such accounts may also be forfeited depending on the circumstances.
For parents and guardians, we strongly encourage you to enable parental control software on any devices shared with your children. If you suspect your child has accessed an online gaming platform without your permission, please contact 1700's support team immediately and we'll help you address the situation.
Keep your account password secure and do not share your login details with anyone, including younger family members.
Life Balance & Getting Help
Online gaming should be a small part of a balanced life — not the main focus or a source of stress. Here are some ways to maintain a healthy balance:
- Prioritise your core responsibilities — work, family, health — before spending time on online entertainment.
- Pick up other hobbies and activities that don't involve screens or gaming.
- Maintain your social connections with friends and family in person.
- Get enough sleep, eat well, and exercise regularly to keep stress in check.
- Don't use gaming as a way to cope with stress, boredom, or emotional distress.
If you or someone you know needs help with problem gambling, professional support resources are available in Malaysia. You don't have to face this alone — seeking help is a sign of strength, not weakness.
Play Smart, Enjoy the 1700 Experience
1700 is always here to help you play safely and responsibly. If you need more information or assistance with self-control tools, our support team is available 24 hours a day. Visit our FAQ page or contact customer support for immediate help.